Jun 29, 2009 2:42 pm US/Mountain
Online Unemployment Filing Is Experiencing Outage
Over the weekend, the Colorado Unemployment Insurance Program experienced a computer system outage that has restricted on-line filings for Unemployment Insurance claims. Currently claimants are unable to make their bi-weekly reporting, however claimants will not be penalized any benefits due to the outage, and will have until Saturday to file for the previous reporting period.
The Unemployment Insurance Program understands the frustration that claimants are feeling and wants them to know that their inability to file or report in online will not be held against them. New claimants will have until Wednesday to file a new claim and have it be effective this week and existing claimants who are required to report in this week can make that filing any day this week and still be considered timely.
The Department of Labor and Employment, which oversees the Unemployment Insurance Program, believes most people will receive their unemployment benefits in a timely way. Individuals who attempted to file their initial claim online over the weekend or Monday morning while the system was down may experience a one- or two-day delay in receiving their benefits.
Colorado has been fortunate in that until this weekend it has not experienced the computer crashes that several other states, including New York, Indiana, North Carolina, Ohio and Florida, have faced. Although the cause is still unknown, the Unemployment Insurance program has a technical staff working diligently to diagnose and resolve the problem as quickly as possible.
A follow-up Media Advisory will be sent out as soon as the problem is resolved.
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